Report and remove pricing errors

Renegado

This has happened before but today on a larger scale. I just got 30 notifications for historical lows, all from Games planet. For example Kerbal Space Program 2 for 15,57 but it all got removed within the hour and now it's back to €40 again.

Which is fine, errors happen but now all the historical low alerts won't function properly anymore. So somehow these errors need to be filtered, maybe disregard discounts that had a very short timeframe?

rob006

Renegado Which is fine, errors happen but now all the historical low alerts won't function properly anymore. So somehow these errors need to be filtered, maybe disregard discounts that had a very short timeframe?

Prices history and historical lows should be already fixed, so today's invalid prices from Gamesplanet should not affect alerts.

There is also a feature request for reporting invalid prices: You need "wrong price" button

And separate discussion about today's incident: Voucher codes for Gamesplanet not working

remike

Hey Renegado,

I just wanted to personally apologize for the mix-up with the discount codes on Gamesplanet. One of our team members made a mistake, and we're really sorry for any confusion it caused. We'll do our best to make sure this doesn't happen again. Thanks for understanding!

AdrianPimento

Warhammer 40,000: Space Marine 2 PC
Warhammer 40,000: Space Marine 2
4h ago
Current lowest
Store:

Gamesplanet FR
Now
~$43.50

shapez 2 PC
shapez 2
4h ago
Target:

$8.00
Store:

Gamesplanet UK
Now
~$7.72

Warhammer 40,000: Space Marine 2 PC
Warhammer 40,000: Space Marine 2
4h ago
Current lowest
Store:

Gamesplanet UK
Now
~$21.23

SteamWorld Heist II PC
SteamWorld Heist II
4h ago
Target:

$15.00
Store:

Gamesplanet UK
Now
~$9.65

HELLDIVERS 2 PC
HELLDIVERS 2
4h ago
Historical low
Store:

Gamesplanet UK
Now
~$13.51

Gunbrella PC
Gunbrella
4h ago
Target:

$6.00
Store:

Gamesplanet UK
Now
~$4.94

these are all wrong

remike

AdrianPimento These historical lows are the results of the discount code blunder I mentioned and apologized for earlier.

We're in the process of removing all incorrect historical lows from Gamesplanet and it should all be 100% fixed in a few hours.