Purchased a $2 USD game (machiavillain) from gamesload.com just now and the took my paypal payment but locked my order and I received this by email. TLDR NO, I am not scanning and providing government identification - which opens me up to the very real threat of identity theft on a grand and international scale- to a business in France for a $2 USD
I'd like to request that you remove their sales from your site until such time as they can conduct business safely for all. Maybe they mean well, maybe they don't. I can't afford to take the chance.
" Dear customer,
Thank you for your recent purchase of
MachiaVillain
.
While the transaction itself may have been processed on your payment method, the order per se is still pending on our end due to security concerns.
The safety of our customers being our priority, we must validate your identity to confirm this order.
Our sales administration staff therefore requires additional information to validate your transaction.
Please provide us a scan or photo via email, of one of the documents below, belonging to the person who made the purchase :
- ID card (both sides)
OR
- Driver licence (both sides)
OR
- The passport
Our email address is verif@nexway.com
We will process your information within 12 business hours (maximum) following receipt.
As soon as the transaction has been approved by our services, you will receive your order confirmation email, which contains a download link and the activation code of your software.
Important: Please make sure that each document sent by email is legible and to specify your current transaction number.
If we do not receive your information within five days from today, your order will expire and its respective amount will be refunded to the account used for that purchase.
Please contact us if you need further information in this matter.
We thank you for your patience and understanding.
Best regards,
Sales Administration
GAMESLOAD NEXWAY "
