Collection not syncing

AmanoTC · 2019-09-03T04:04:22+00:00

Steam Collection not syncing for a week now. Everything is public, Avatar is synced. Google Chrome Version 76.0.3809.132 (Official Build) (64-bit)

AmanoTC

Furrek Huh? I don't understand you 🙂 Region & Currency default settings are set via settings to my country and my currency. I never changed that.
Same country and currency are set in Steam. I also never changed that.

Furrek

AmanoTC I meant the region mismatch:

But I tried it myself and I was able to successfuly sync my collection anyway. I will report this to our team and they will fix it ASAP.

AmanoTC

Furrek What region mismatch? Everything anywhere on GG.Deals is set to Europe/Germany, everything anywhere at Steam is set to Europe/Germany.

AmanoTC

Just to be clear: There is no region mismatch and there has never been a region mismatch. So you're clearly looking in the wrong direction.
My guess is that your script can't handle the amount of games on my Steam account and simply stops working. Syncinc GOG account works without any problems. Syncinc Steam wishlist works without any hiccups. Syncinc Steam collection always returns: "There was a problem with synchronizing your Steam collection. Try again later"

rob006

AmanoTC My guess is that your script can't handle the amount of games on my Steam account and simply stops working.

Actually it is Steam is not able to handle amount of games on your Steam (!) account. Your collection page returns internal server error: https://steamcommunity.com/id/amanotc/games/?tab=all .

We will try to ignore errors in such case and try to hit API, but the best solution will be to bother Steam to fix your Steam Community profile.

AmanoTC

rob006 Hm. Then it stopped working a week ago when I surpassed a certain threshhold. Because in the past your site had no problem syncing my collection although the Steam community page always was slow as hell loading my games.
BTW: ITAD also can no longer sync my collection while GOG Galaxy 2.0 (Beta) has no problem. So I guess I will file a ticket to Steam Support, then.
Thank you for your answer.

Oh, and there is also this!

rob006

@AmanoTC Synchronization of collection should work in your case now. But now (in case of such big collections) we're using only data from API, which does not contain all games visible on Steam Community profile. So some games in your Steam collection may be no longer detected by GG.deals - they will not disappear from your GG.deals collection, but they will be no longer marked as "synced from Steam".

AmanoTC

rob006 You're right in both cases: Sync is working again and some games are "lost". Sorry for owning so many games.. 😉

rob006

AmanoTC Sorry for owning so many games.. 😉

You should think twice before buying another one 😉.

AmanoTC

@rob006 After you implemented the API-solution I tested around a little bit and found out, that now most of the games that have their profile features limited, where Steam is still learning about this game and/or are purchase disabled or removed from steam (in short: games that don't give a +1 to your account) are no longer recognized as owned when viewing deals on this site, although I have their licenses registered at my account.

Could you maybe have a look at either this script (https://github.com/Revadike/SteamWebIntegration) or even GoG Galaxy 2.0 Beta (https://github.com/gogcom/galaxy-integrations-python-api) because both scripts are successfully able to recognized those type of games as owned on my account.

I am no techie myself but to me it seems like that they somehow work different from your script and circumvent the problem with my community page no longer working.

rob006

AmanoTC I am no techie myself but to me it seems like that they somehow work different from your script and circumvent the problem with my community page no longer working.

The main difference is that they're interacting with Steam API at client-side level (from application installed on your computer). That means that they can ask you to login to your Steam account in a safe way (session cookie / login credentials are not saved outside of your computer) and then use API available only for logged in users.

We're fetching collections info from server-side level - you would need to provide us your login and password to your Steam account, which needs to be saved in our database, and used by our bot to login to your Steam account. This is not even close to "safe way", so we're not going in this direction. Right now we're limited only to public APIs.

AmanoTC

rob006 Understood. Thank you for your answer.