Difmark scammers

licordesoma

Do not buy from this store. I bought a key, before giving it to me they cancelled my order. I asked for a refund and they told me it would be there in three days. After a month it still hadn't arrived. They deleted the cancelled order from the list of orders. Now they are asking me for bank statements for transactions that they should have. They are scammers, be careful.

DifmarkSupport

Dear licordesoma,

We sincerely apologize for the inconvenience and frustration you've experienced. Customer satisfaction is very important to us, and we regret that this situation has caused you distress.

Upon reviewing your case, we can confirm that the refund for your order was processed successfully on November 7th to your original payment method. However, we understand that the funds have not yet appeared on your account, and we want to help resolve this as quickly as possible.

To investigate further and ensure the issue is resolved, we kindly ask you to reach out to us directly at admin@difmark.com. Our team is fully committed to assisting you and will work with you to find a solution.

We appreciate your patience and understanding. Please do not hesitate to contact us—we’re here to help.

Warm regards,
Difmark Team

licordesoma

No, the refund has never reached the account associated with the card.

It's been a month since this

Players, don't trust these people

BR4INMIN3R

Always check the reviews before purchasing something from a new store. Also be aware that there is very often review manipulation going on (can be spotted by looking for artificial sounding, overwhelmingly positive, long & detailed reviews no normal person would write). The negative reviews paint the picture.

ScamAdviser / Difmark
TrustPilot / Difmark

Also look for the tell tell sign of no Paypal payment option. Paypal does block stores with too many complains.

DifmarkSupport

BR4INMIN3R

Dear Customer

Thank you for your comment.

Regarding the feedback, we assure you that there is no manipulation on our part and there cannot be. All reviews are left by real customers with real buying experience.
You can find both negative and positive reviews about us.

As for the payment method PayPal. We really do not use this payment method, although it is very popular. The reason for its absence on the site is the risk of blocking finances regardless of the customer's complaint. We have a number of other safe methods that you can use to pay for your order. Skrill, Crypto, Card and others.

If you have had a negative experience on our site, we are always ready to assist the customer. But for this we need to identify you. Please provide us with your order number or e-mail to which your account was registered.

You can send this information here or contact our support team in the online chat on the site. They will assist you with any questions you may have.

Thank you for your understanding
Sincerely Difmark team

licordesoma

the matter has finally been resolved

DifmarkSupport

licordesoma

We are glad your issue was resolved and you got your money back.
Unfortunately, the speed of processing the refund is beyond our control and we cannot control or speed up the process. Depending on the payment method and provider, the refund will be sent to the customer within 1-3 business days. But there may be delays on the side of banks or providers.

We are sorry that your experience on our site was negative.
We will be glad to see you again.

Sincerely Difmark team